Safety & Security

Security staff is on duty every day of the week. Reach our Security Office at (757) 838-7703.

Available for guest assistance: Locating Vehicles, Security Escorts, Lost and Found, Locating Lost People, Medical Emergencies.

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Town Square and Marys Park

Town Square and Marys Park are the main areas for events and gatherings at Peninsula Town Center. Guests can enjoy our beautiful landscapes in between shopping or attend one of our many events throughout the year. The Pop Fountains in Town Square are open to the public June through September. Children under 12 are welcome.

 In 2015, with the help of The Peninsula School for Autism, we were able to open Marys Park Playground, which has special features for children with sensory needs. The park is also completely wheelchair accessible. 


From the East take I-64 to exit 263B. Peninsula Town Center will be on your left.

From the West take I-64 to exit 263. Take the right fork towards the Hampton Coliseum and Peninsula Town Center will be on your left.


Gift Cards are available at the Peninsula Town Center Management Office located at 1620 Merchant Lane, right next to Chico’s. Gift Cards are available in any denomination from $5.00 to $500.00. We accept debit or credit cards only. 

Gift Cards cannot be redeemed for cash. Gratuities cannot be deducted from the gift card. The value of this card will not be replaced if the card is lost, stolen or destroyed unless the original receipt and proper ID are presented to Guest Services. With receipt, the cards remaining balance will be reissued.

A $1.50 activation fee will be charged for each gift card transaction. The fee will be waived for transaction amounts of $300 or more. There is a $2.50 monthly card account maintenance fee. This is waived for the first 12 months from issued date of the card, except where prohibited by law.

“This Card is issued by MetaBank®, Member FDIC.”

For further information, contact us at 757.838.1505. You can view your balance at

Parking Garage

Free all day! From the Cunningham Drive entrance, turn onto Hartford Rd., the garage is on your left.

Street-side Parking

Free street-side parking is located throughout the center.

Management Office

Hours: Monday – Friday, 9 a.m. to 5 p.m.
Address: 1620 Merchant Lane, Hampton VA 23666
Phone: 757-838-1505

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Peninsula Town Center Rules & Regulations 

​In order to assist in our efforts to provide a clean, safe, and enjoyable shopping environment, we ask for your cooperation with the following. Peninsula Town Center is open for the purpose of shopping, therefore appropriate shopping behavior is required at all times.

Parental Escort Policy
Children under 18 years of age must be accompanied by a legal guardian at all times.

Be Courteous to Others
Rude behavior or conduct that is ill-mannered or disrespectful is not acceptable.
Do not engage in behavior that can be described as obscene, offensive, and/or may disturb others or interrupt normal business activity.

  • Loitering, blocking doorways and storefronts, and walking in groups in such a way as to inconvenience others. Management has the right to prohibit groups of four or more individuals to congregate unless the group has appropriate adult supervision.
  • Running, yelling, skating, skateboarding, hover boards or the playing of radios is not permitted on mall property
  • Offensive language such as swear words or racial slurs as well as inappropriate hand gestures , “horseplay’, shouting, loitering, littering, solicitation or any other disturbance which disrupts or endangers any patron, guest, merchant, or employee at the shopping center is not permitted under any circumstance.
  • Appropriate attire, including shirts and shoes, is required. Clothing with inappropriate words, phrases or graphics is not permitted and is subject to mall management approval.
  • Damaging any surface or portion of the shopping center is strictly prohibited. Sitting on any surface other than chairs and benches is prohibited.
  • Soliciting, picketing, literature distribution or panhandling is not allowed.
  • Unauthorized photography/videographer on PTC property is not permitted.
  • Cruising, loud car or truck radios is not permitted
  • Dogs are permitted on property. Dogs can be unpredictable All dogs regardless of size or breed must remain on a lease at all times. If at any time a dog shows any signs of aggression you will be asked to remove your dog from the property.
  • Vehicles that are inappropriately parked are subject to towing at the expense of the owner. Overnight parking is prohibited.
  • Refusal to present proper photo ID with proof of age if requested by PTC staff may result in your being asked to clear the property.

Be Legally Mindful
Disruptive behavior of a more serious nature, such as fighting, harassment, shoplifting or theft of personal property, which could disturb business activity or impair the safety of our guests, is prohibited.

Violators of these codes may be subject to expulsion, banning, and/or arrest. Violators of banning orders may be subject to arrest or prosecution for criminal trespass. This list is not all inclusive and may be modified at any time by management of this shopping center. These Community Standards are not intended to deprive any person of their applicable civil rights or liberties under law.